Q: Don had a new hard drive in his PC, so had re-installed Windows XP. Now when online, he found he could not get into any Microsoft websites.A: Richard suggested this was a Microsoft Activation problem. XP normally has to be activated every time it is installed, this is an anti-piracy measure. You can get to Activation by clicking on Start, Accessories, System Tools and Product Activation.
Q: Brian had a problem with Internet Explorer 7 'hanging' or 'freezing'.
A: Richard said that this was a fairly common problem with this version of IE7 as it included so many add-ons (other programs integrated within it) that often conflict or sometimes stop working. To check if this is the case try a different browser like Mozilla Firefox, or the new Google Chrome. If you find they work normally on the same sites, you can try configuring IE7 by opening it and going to Tools and Manage add-ons.
